Quick Guide To FlySafair.

FlySafair is a domestic low cost carrier operating in South Africa and has recently gained approval to start flights to Mauritius. Flights are available between OR Tambo, Lanseria, Cape Town, Port Elizabeth, George, East London and Durban and its worth keeping an eye out for last minute specials that can make flying this airline very good value for money. FlySafair has serviced over 4 million customers and is ranked the world’s most on-time airline which is magic to anyone tired of endless flight delays. FlySafair been named Best Airline Africa and Indian Ocean in the 2019 TripAdvisor Travellers’ Choice™ awards for Airlines. FlySafair is the Official Domestic Carrier for the Springboks, the South African national rugby team. 

COVID 19 Flying Requirements

  • If you are feeling ill, DO NOT FLY
  • Face mask to be worn entering the building
  • Temperature check before boarding, no more than 38C
  • Hand sanitise before boarding
  • All passengers to keep masks on for DURATION of flight
  • Check in online 24 hours before departure.
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Baggage Allowance On FlySafair

  • Light Fare – One free carry on bag or hand luggage up to 7kg. A single checked bag will cost you R155 if purchased online. At the airport you will pay R250.
  • Standard Fare – One free carry on or hand luggage up to 7kg. Single checked bag 20kg. Priority boarding included.
  • Premium Fare – One free carry on or hand luggage up to 7kg. Two checked bags 23kg each. Priority boarding included. Seat reservation included.
  • Travel Tip. Check how much your hand luggage and checked bags weigh before you check in. You don’t want expensive extra baggage charges at check in.

FlySafair Boarding Pass

Flying in the age of Covid19 has changed the way we fly. FlySafair has introduced a “no touch” policy to try and keep passengers as safe as possible. Check in can be done online 24 hours before departure for your flight. FlySafair has launched its own app that you can download here that will allow you to check in online and keep your boarding pass on your phone. Flight bookings can also be made via the app. If you don’t have a mobile phone you can still get your boarding pass at the check in counter.

The check in process at FlySafair was quick and painless. With check in you can pay for priority check in, that gives you less people and a faster check in and faster bag drop or join the line at normal check in. I used the priority check and was the only person in the line. After check in it was off to security. Security was quiet at Cape Town International as I was flying off peak times. It was time to visit the lounge.
The Bidvest lounge is upstairs from the main departure area. Take the elevators to the first floor to get the various airline lounges. When purchasing your ticket you can pay for access to the lounge. Forgot to book the lounge? No problem, you can pay as you enter the lounge. The cost for the domestic lounge is R247.00 per person.
The lounge offers access to various airlines and is also used as the Priority Pass lounge. If you are flying on a regular basis, it is worth looking at the Priority Pass that offers global access to lounges. Get your Priority Pass here. The lounge has two levels offering a variety of food and drinks that you would expect in an airport lounge. The Wi-Fi that was a little slow and tedious and would cut off often. There are plenty of charging stations and work spaces in the lounge. 

FlySafair Economy Class

The flight was called and it was time to join the priority line to board the plane. The staff at check in were checking boarding passes in the priority line and removing passengers that were not meant to be in the priority line. When you present your boarding pass you scan it yourself and do not hand it to the person doing check in. The same applies to your valid ID document that you must show at boarding. Do not hand it to anyone. This is part of FlySafair’s “no touch” policy to keep you safe. Boarding the plane is via the front and rear to speed up the boarding process and ensure on time departure. The airline has a over 98% on time departure rating.

This 737-800 plane had a seat configuration for 189 passengers.Boarding the plane was super fast and I had chosen seat 1C.  When booking your seat online you have the choice of choosing your seat. The seats in the first row have more leg room and you are first off the plane. This seat cost an extra R75.00. There are other options that cost R50.00. If you really are looking for space you can block the seat next to you at a cost of R750.00. As you board the plane you are required to use the hand sanitiser provided by the crew. Face masks are required to be worn for the duration of the flight.

The only part of the plane that will require your touch is to store your luggage in the over head bins and to fasten your seat belt. The seats do not recline at all in any part of the plane. No inconsiderate moron is going to recline into your lap no matter where you are seated on the plane. The in flight magazine can be downloaded prior to departure and are no longer in the seat backs. Flight time to Johannesburg is around 1 hour and 45 minutes.

Service on board does not include food or drinks due to COVID 19 restrictions. You may consume your own snacks that you have brought on board during the flight. There is no WiFi on board and  no charging ports for devices in the seat area. Make sure your devices are charged before departure if you are planning to work during the flight. Toilets are available during the flight and are stocked with hand sanitiser and are cleaned on a regular basis.

Getting off the plane has also changed. No longer is there a rugby scrum as people fight to get off as quickly as possible. Disembarkation is done two rows at a time in an orderly and civilised manner. Something to remember if you have tight flight connections.

FlySafair proved to be a cost effective and a comfortable way to commute between Cape Town and Johannesburg. I would recommend FlySafair with no reservation at all. The entire flight from start to finish was handled in a professional manner and all the staff were friendly and attentive.
The innovative thing that no other carrier does in South Africa is inform you via text messages when you have gate changes and at what carousal number you can collect your bags at. The baggage arrived quickly and it was off to check in to my next flight. Overall this flight a very pleasant experience. You might like to read my less favourable flight review of British Airways club class here.
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